Shipping Policy
Shipping Policy
Effective Date: January 1, 2026
Overview
At Apex Sport Gear, we aim to provide a clear and reliable shipping experience for all customers.
Apex Sport Gear is owned and operated by SI Sales LLC.
This Shipping Policy applies to all purchases made through our website.
Shipping Summary
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Shipping Cost: Free USA Shipping on most orders
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Processing Time: 1–2 business days
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Transit Time: 3–7 business days
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Total Delivery Time: 4–9 business days
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Some products or brands may have different shipping terms, which will be clearly stated on the product page and at checkout
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All shipping costs are displayed at checkout — there are no hidden fees
Shipping Destinations
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We currently ship within the United States only
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We do not offer international shipping at this time
Order Processing Time
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Orders are processed within 1–2 business days (Monday–Friday)
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Orders placed on weekends or holidays will be processed on the next business day
Order Cut-Off :
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Orders placed before 5:00 PM CST on business days begin processing the same day. Orders placed after this time begin processing the next business day.
Estimated Delivery Time
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Standard shipping typically takes 3–7 business days after processing
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Total delivery time is typically 4–9 business days
Delivery times are estimates and may vary due to factors outside our control, such as carrier delays or weather conditions
Shipping Costs
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Free USA shipping is offered on most orders
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Any exceptions will be clearly stated on the product page and at checkout
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There are no hidden fees — all costs are shown before purchase
Fulfillment
Some products may be fulfilled by trusted supplier partners and shipped directly from manufacturers or authorized distributors.
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Any product-specific shipping details will be clearly disclosed on the product page
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Customers will always see relevant shipping information before completing their purchase
Carriers & Tracking
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Orders ship via trusted carriers such as UPS, FedEx, or USPS
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Once your order ships, you will receive an email with tracking information
Delivery Issues
Delayed or Missing Packages
If your package is delayed or marked as delivered but not received:
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Verify your shipping address
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Check with neighbors or nearby locations
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Contact us at support@apexsportgear.com
We will assist in investigating the issue with the carrier
Damaged Shipments
If your order arrives damaged:
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Take clear photos of the packaging and product
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Contact us within 7 days of delivery
We will assist with a replacement or refund as appropriate
Incorrect Address
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Customers are responsible for entering the correct shipping address
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Orders returned due to incorrect or incomplete addresses may require additional shipping fees for reshipment
Returns Related to Shipping
For details on returns, refunds, and eligibility, please refer to our Return & Refund Policy
Contact Information
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Email: support@apexsportgear.com
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Phone: 512-721-2835
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Address:
1304 Buffalo Gap Rd
Austin, TX 78734
United States
Hours: Monday – Friday, 9:00 AM – 5:00 PM CST
Policy Updates
We reserve the right to update this Shipping Policy at any time. Changes will take effect immediately upon posting.